What to Do If Your Pet Gets Sick in Eltham
Quick Answer: If your pet seems unwell, keep them calm, note their symptoms, remove food if they are vomiting, and contact a vet for advice. If your pet is struggling to breathe, has collapsed, is having a seizure, has eaten something toxic, or is in severe pain, contact a vet immediately using our 24-hour emergency veterinary care service.
Introduction
When a pet becomes unwell, it can be difficult to know whether they need urgent treatment, a same-day appointment, or simple monitoring at home. At Westhorne Veterinary Surgery, we regularly help local pet owners in Eltham, Mottingham, Lee and across South East London decide what to do next when a dog, cat, rabbit or small pet is off colour.
The most helpful first step is to stay calm and look for clear changes in your pet’s behaviour, appetite, breathing, energy levels, toileting and comfort. Some mild problems settle quickly, but others need prompt veterinary attention. If you are worried, it is always sensible to speak to a professional rather than wait and see for too long.
As an RCVS Accredited Practice, we are committed to high-quality veterinary care with a personal approach for pets across Eltham and Westhorne Avenue. If your pet is unwell and you would like advice, you can book an appointment online or contact our local veterinary team.
Main Content
Start by checking the basics
If your pet gets sick, try to assess a few simple things before you call:
- Are they bright and responsive, or unusually quiet and withdrawn?
- Are they eating and drinking normally?
- Are they breathing comfortably?
- Have they vomited or had diarrhoea?
- Are they limping, trembling, or showing signs of pain?
- Have they been able to pass urine and faeces?
- Could they have eaten something unusual or toxic?
Our veterinary team often advises owners to make a note of when the signs started and whether they are getting better, worse or staying the same. A short video of coughing, limping, unusual breathing or an episode of collapse can also be very helpful for the vet.
Keep your pet comfortable while you seek advice
In our experience supporting pets across Eltham and South East London, simple practical steps can make a real difference while you arrange veterinary advice:
- Keep your pet somewhere quiet, warm and safe.
- Offer fresh water unless you have been advised otherwise.
- If they are vomiting, avoid giving large meals until you have spoken to a vet.
- Do not give human medicines unless a vet has specifically told you to do so.
- Keep other pets and young children away if your pet seems distressed.
- Transport them carefully if they are painful, weak or unsteady.
If your rabbit or small pet is unwell, do not delay. These animals can deteriorate more quickly than many owners expect. A rabbit that stops eating, becomes quiet, or produces fewer droppings should be assessed promptly. If you would like ongoing support with routine wellbeing, our preventative healthcare services and Little VIP plans can help owners stay ahead of common problems.
Signs that may need a same-day appointment
Many illnesses are not immediate emergencies but still need prompt veterinary attention. At Westhorne Veterinary Surgery we commonly see pets who need a same-day or urgent appointment because of:
- Repeated vomiting or diarrhoea
- Not eating for more than usual
- Lethargy or unusual sleepiness
- Coughing, retching or noisy breathing
- Limping or reluctance to move
- Ear discomfort, head shaking or scratching
- Eye redness, squinting or discharge
- Changes in drinking or urination
- Sudden behaviour changes
These signs do not always mean something serious, but they do deserve proper assessment. Our experienced veterinary team regularly helps pet owners in Eltham and surrounding areas work out whether a problem can wait for a routine visit or should be seen sooner. If you are unsure, you can arrange an appointment online or speak to us directly.
When illness may be more serious
Some symptoms are more concerning because they can point to pain, breathing problems, poisoning, internal illness or rapid dehydration. If your pet is struggling to breathe, has collapsed, is having a seizure, has eaten something toxic, or is in severe pain, contact a vet immediately. Our 24-hour emergency veterinary care service is available when urgent help is needed.
Other signs that should not be ignored include:
- Bloating or a swollen abdomen
- Pale gums
- Unproductive retching
- Difficulty passing urine
- Bleeding that does not stop
- Weakness, collapse or disorientation
- Persistent crying, panting or hiding
At Westhorne Veterinary Surgery, we regularly help owners who are not sure whether their pet’s symptoms are “bad enough” to be urgent. If something feels distinctly out of character for your pet, it is always worth asking.
Common mistakes to avoid when a pet is unwell
When owners are worried, it is understandable to try to help quickly. However, there are a few mistakes we commonly advise people to avoid:
- Waiting too long because your pet is still walking around
- Giving leftover medication from a previous illness
- Using human painkillers, which can be dangerous for pets
- Changing food suddenly during stomach upset
- Assuming a rabbit or small pet will improve without prompt care
- Focusing only on one symptom and missing the bigger picture
Many local pet owners ask us whether they should simply monitor symptoms overnight. In some cases that is reasonable, but if your pet is very quiet, not eating, breathing differently, repeatedly vomiting, or showing signs of pain, it is better to seek advice sooner.
How veterinary care can help
Once your pet is examined, treatment depends on the cause of the problem. This may involve supportive care, investigations, monitoring, or referral for further treatment where needed. We provide comprehensive veterinary services at Westhorne Veterinary Surgery, including access to advanced surgery and medicine services where appropriate.
If a pet is especially unwell and needs observation, fluids, ongoing treatment or regular checks, our hospitalisation facilities allow us to monitor them closely. This can be particularly important for pets recovering from illness, dehydration, surgery or more complex conditions.
Some illnesses also have an underlying preventative aspect. For example, regular health checks may pick up dental disease, weight changes, skin issues or age-related problems before they become more serious. You can explore our health checks and clinics if your pet is due a review.
What We Commonly See at Westhorne Veterinary Surgery
One of the most common concerns we hear from local pet owners is, “My pet just isn’t themselves, but I’m not sure if it’s urgent.” That is a very common situation, and it is one we regularly help with at Westhorne Veterinary Surgery on Westhorne Avenue.
We commonly see:
- Dogs with vomiting, diarrhoea or sudden limping
- Cats that are hiding, not eating or toileting differently
- Rabbits that have gone off food or produced fewer droppings
- Small pets showing subtle signs of illness that owners are worried about
- Older pets whose first signs of illness are simply slowing down or sleeping more
A common misunderstanding is that a wagging tail, a purr, or a pet still eating treats means they cannot be very poorly. In reality, many animals hide discomfort surprisingly well. Our veterinary team often advises owners to look at the whole picture rather than one reassuring sign.
We also regularly help owners who are torn between not wanting to overreact and not wanting to miss something important. In our experience supporting pets across South East London, asking for advice early usually gives owners more confidence and often helps pets feel better sooner.
Practical Advice
If your pet seems unwell, these simple steps can help you respond sensibly:
- Observe your pet carefully for changes in appetite, behaviour, breathing and toileting.
- Write down what you have noticed and when it started.
- Keep your pet comfortable and avoid unnecessary activity.
- Do not give human medication.
- Check whether they may have had access to toxins, rubbish, string, chocolate, grapes, medicines or foreign objects.
- Contact a vet if symptoms persist, worsen, or concern you.
Preventative care also plays an important role in keeping pets well. Routine check-ups, parasite control, vaccinations and weight monitoring can all reduce the likelihood of avoidable illness. If you would like to spread the cost of routine care, you can explore our VIP health plans, including the Dog VIP Plan, Cat VIP Plan and Bunny VIP Plan.
If your pet has not been seen by us before, you can register your pet with Westhorne Veterinary Surgery so you have a local veterinary team to call on when you need support.
When To Contact A Vet
You should contact a vet promptly if your pet:
- Is not eating or drinking normally
- Has repeated vomiting or diarrhoea
- Seems painful, distressed or unusually quiet
- Has difficulty walking or standing
- Is breathing differently
- Has an eye problem
- May have eaten something toxic or unsuitable
- Is a rabbit or small pet showing reduced appetite or droppings
You should contact a vet immediately if your pet is struggling to breathe, has collapsed, is having a seizure, has eaten something toxic, or is in severe pain. If urgent help is needed, please use our emergency 24-hour vetcare service.
If the problem appears less urgent but you would like professional advice, you can book an appointment with our veterinary team or find Westhorne Veterinary Surgery in Eltham.
Frequently Asked Questions
Should I wait 24 hours to see if my pet improves?
Sometimes mild signs do settle, but it depends on the symptoms, your pet’s age, and how unwell they seem. If you are unsure, contact a vet for advice rather than relying on guesswork.
What if my pet is ill but it is out of hours?
If your pet becomes unwell outside normal opening times, use our 24-hour emergency veterinary care service if you are concerned about urgent symptoms.
Do cats and rabbits hide illness?
Yes. Cats, rabbits and small pets often show subtle signs at first. Reduced appetite, hiding, quiet behaviour or changes in droppings can all be important early warning signs.
Can I give my pet human medicine for pain or sickness?
No. Many human medicines are unsafe for pets. Always speak to a vet before giving any medication.
Can routine care help prevent illness?
Yes. Regular checks, vaccination, parasite prevention, dental care and weight management can all support long-term health. Our dental treatment services and preventative healthcare options can help keep common problems from progressing unnoticed.
Disclaimer
This article is intended for general guidance only. If your pet is unwell, showing concerning symptoms, or you are unsure what to do, please contact your vet for professional advice.
Need Veterinary Advice for a Sick Pet in Eltham?
If your dog, cat, rabbit or small pet is unwell, our team at Westhorne Veterinary Surgery is here to help local pet owners across Eltham, Lee, Mottingham and South East London. You can book an appointment online, register your pet with our practice, or find us on Westhorne Avenue. If you need urgent support, please use our 24-hour emergency veterinary care service.


